How to Engineer Performance in Any Context: The Essentials

In this first video of our four-part Performance Improvement (PI) series moderated by Kristen Kosinski, Klaus Wittkuhn and Roger Addison focus on the essentials and describe why training is often not the best solution for performance problems - and what one should look at instead. Moreover, they outline a systematic process of exploring performance issues, highlighting that everyone should be invited into the process.
To learn more, please watch the video below: